1. Is Hydrorelax a factory or a trading company?Hydrorelax is a combined factory and trading company specializing in spa accessories with 25 years of import and export experience. Our own factory ensures full control from design and prototyping to production, and we can provide customized solutions based on customer needs.
2. How often does Hydrorelax release new products?
We usually launch new products every quarter. The main release period is from March to May, when we introduce a wide range of internal and external accessories. This is a great time for brands to check out the latest designs and technology trends.
3. How is the reliability of new products verified?
Experience shows that when issues arise, like leaks or weak massage performance, the key is to collect complete information rather than jump to conclusions. We usually check the installation environment, water quality, and usage conditions, then run comparison tests.
4. How can I quickly see if a new accessory fits my products?
Pay attention to size, connections, material, and control type. If needed, request a sample for on-site testing and functional verification. This process helps avoid mismatches after large orders.
5. Can new products be customized?
Hydrorelax offers extensive customization options including size, material, color, and functionality. Jets, pump systems, cover lifters, spa covers, and more can all be tailored to brand requirements.